Contact Us

We value your feedback, inquiries, and suggestions, and we're here to assist you in any way we can. Whether you have questions about our products, need assistance with your order, or simply want to share your thoughts, we're just a message away. Here's how you can reach us.

Send Us A Message

Our customer care team will revert back to you within 24 business hours.

Our Company

Henan Wanhang Superhard Materials Co., Ltd.

Our Email

service@ingenuitydiamonds.com

Telephone

(+86) 13140069000

Address

No. 12, 2nd Floor, East High-tech Tea City, Chun Teng Road, Kexue Avenue, High-tech Zone, Zhengzhou City, Henan Province, China

Contact Person

Haihang Yin

Our Social Media

Facebook: https://www.facebook.com/ingenuitydiamond

Instagram: https://www.instagram.com/ingenuitydiamonds/

YouTube: https://www.youtube.com/channel/UCGztPrnSo2GTfi3FhCXDe0Q

TikTok: https://www.tiktok.com/@ingenuitydiamond

FAQs

You can check out FAQs to learn more about Ingenuity Diamonds.

Does Ingenuity Diamonds have a physical store?

Ingenuity Diamonds is an online jewelry store.We have a team of professionals available to assist you online.

How do I know the status of my order?

You shall receive a confirmation email with your shipping number when your item is shipped.

You can enter your shipping number or order number on the Track Your Order page to view shipping details.

How do I return my order?

We offer 30-day, no-questions-asked-free returns on all diamonds and jewelry products except for bespoke customized pieces. To know more, read our return policy .
If you are unhappy with your purchase, our team is here to resolve your concerns.

However, if you still need to return your order, you can send us an email with your order details. Our team shall then get in touch within 24 business hours.

Does the diamond come with a certificate?

Not all diamonds come with certificates. We will provide IGI certificates for diamonds of 0.5 carats and above.