1. Who is responsible for paying duties and taxes for international shipments?
The Consignee (Recipient) of the package(s) is responsible for any duties and import taxes due upon delivery. Duties and taxes are not calculated or charged when you place your order in our store and will be payable to Customs when you receive your order.
2. How much I need to pay for the import duty?
The amount of customs is different from one country to another country. It depends on your country tariff policy.
Please contact your country’s customs office for specific fees.
3. What will we do to reduce your import tax?
If you have specific requirements on the declared value of the invoice, please contact us by sending email to service@ingenuitydiamonds.com. We will make it as you required. If you have no instruction about the invoice declare value, usually we will declare the item value range from 100USD-300USD which depends on the package weight and package volume.
4. What will we do if your package encounter customs clearance issues?
When you encounter customs clearance issues, we will supply you the shipping invoice which you have to supply to customs. At the same time, we also will contact Logistics company to help you deal with such situation.
Updated on April 25, 2024
Best Regards
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