Welcome to our customer service page, where your satisfaction is our top priority. At Ingenuity Diamonds, we are dedicated to providing you with exceptional service and support throughout your entire experience with us.
Free Engraving
Ingenuity Diamonds provides you with free engraving services, please see the free engraving page for details.
Free Shipping
For orders within the continental United States, Ingenuity Diamonds offers free shipping. Please refer to shipping policies for international orders.
Safe Delivery
Ingenuity Diamonds cooperates with trustworthy logistics companies such as FedEx & UPS and promises to provide you with safe and fast transportation services. If there are any problems with the package during transportation, you will not be responsible for any losses.
Signature Required Upon Delivery
To ensure you receive your order, a signature is required upon delivery.
Please pay attention to the logistics and transportation status to ensure that you can receive the package smoothly.
Product Warranty
We stand behind the quality of our products. If you have any concerns, please contact us.
Conflict-Free Diamond Commitment
Ingenuity Diamonds is committed to using conflict-free diamonds in all of our jewelry. All of our diamonds are lab-grown diamonds.
Free Ring Resizing
You can get one free ring resize within one year of receiving your order.
Please note that eternity rings and some styles cannot be resized, please contact us if you need assistance.
Beautiful Package
Ingenuity Diamonds products come with beautiful packaging.
Thank You for Your Support
Whether you need assistance in selecting the perfect piece of jewelry, tracking your order, or resolving an issue, we are committed to delivering prompt and personalized support tailored to your needs. Your happiness is paramount to us, and we will go above and beyond to exceed your expectations.
Feel free to reach out to us via email, or live chat during our business hours. We look forward to serving you and providing you with an exceptional shopping experience at Ingenuity Diamonds.
Thank you for choosing us!
